Frequently Asked Questions
Get all the answers you need about your audio experience.
What is the Fearless Use Promise?
We know life happens. If you lose or break a component of your Skullcandy earbuds, we offer a discount on a replacement so you can get back to your music without paying full price.
How do I pair my wireless headphones?
To pair, ensure your headphones are off, then hold the power button for 5 seconds until the LED flashes red and blue. Select your Skullcandy device from your Bluetooth settings to connect.
What is the standard shipping timeframe?
Standard shipping typically takes 3-5 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.
How long does the battery last on Crusher ANC 2?
The Crusher ANC 2 offers up to 50 hours of battery life with ANC off, and up to 40 hours with ANC turned on. It also features Rapid Charge, giving you 4 hours of play from a 10-minute charge.
What is your return policy?
We offer a 30-day money-back guarantee for products purchased directly from our website. Items must be returned in their original packaging with all included accessories.
Are Skullcandy earbuds water-resistant?
Many of our earbuds feature an IP55 or higher rating, making them resistant to sweat, water, and dust. Please check the specific product page for your model's exact rating.